TABLE OF CONTENTS
PRIVACY POLICY
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA
12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
13. DO WE MAKE UPDATES TO THIS NOTICE?
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
PRIVACY POLICY
This privacy noce for AfriDax (Pty) Ltd (’we’ ’us’, or ’our’) describes how and why we might collect, store, use and/or share (’process’) your informaon when you use our services (’Services’), such as when you:
● Visit our website at hps://www.afridax.com, or any website of ours that links to this privacy noce
● Download and use our mobile applicaon (AfriDax), or any other applicaon of ours that links to this privacy noce
● Engage with us in other related ways, including any sales, markeng, or events
Quesons or concerns? Reading this privacy noce will help you understand your privacy rights and choices. If you do not agree with our policies and pracces, please do not use our Services. If you sll have any quesons or concerns, please contact us at [email protected]
SUMMARY OF KEY POINTS
This summary provides key points from our privacy noce, but you can find out more details about any of these topics by using our table of contents below to find the secon you are looking for.
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What personal informaon do we process? When you visit, use or navigate our Services, we may process personal informaon depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensive personal informaon? We may process sensive personal informaon when necessary, with your consent or as otherwise permied by applicable law.
Do we receive any informaon from third pares? We do not receive any informaon from third pares.
How do we process your informaon? We process your informaon to provide, improve, and administer our Services, communicate with you, for security and fraud prevenon, and to comply with law. We may also process your informaon for other purposes with your consent. We process your informaon only when we have a valid legal reason to do so.
How do we keep your informaon safe? We have organisaonal and technical processes and procedures in place to protect your personal informaon. However, no electronic transmission over the internet or informaon storage technology can be guaranteed 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third pares will not be able to defeat our security and improperly collect, access, steal, or modify your informaon.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal informaon.
How do you exercise your rights? The easiest way to exercise your rights is by subming a data subject access request, or by contacng us. We will consider and act upon any request in accordance with applicable data protecon laws.
Want to learn more about what we do with any informaon we collect? Review the privacy noce in full.
1. WHAT INFORMATION DO WE COLLECT?
Personal informaon you disclose to us
In Short : We collect personal informaon that you provide to us.
We collect personal informaon that you voluntarily provide to us when you register on the Services, express an interest in obtaining informaon about us or our products and Services, when you parcipate in acvies on the Services, or otherwise when you contact us. When you communicate with us by email, telephone, chat or any other method, we may collect the communicaon and any personal informaon you share.
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Personal informaon Provided by You
The informaon that we collect depends on the context of your interacons with us and the Services, the choices you make, and the products and features you use. The personal informaon we collect may include the following:
Personal Idenficaon such as your full name, date of birth, naonality, cell phone number, email address, country of residence (and/or proof of residence), employment status, and/or naonal idenficaon number for the purpose of assigning a unique idenfier to you.
Biometric informaon such as the selfie/video and/or liveness test you provide to us when creang your AFRIDAX account, video/audio recording, or other evidence of yourself with idenficaon documentaon.
Naonal idenficaon documentaon such as your drivers licence, passport, naonal idenficaon documents, as well as any other informaon deemed essenal to meet our legal requirements under financial or an-money laundering legislaon.
Administrave and financial informaon such as bank account informaon, including your source of funds, credit and/or debit card details, transacon history, tax records, or any evidence of your income or net worth.
Transacon informaon such as your AFRIDAX account’s transacon data and data on the recipient of any transacon(s), including trading amount(s), currency preferences, payment methods, date or mestamps and wallet address informaon.
Correspondence-related informaon such as details shared with us through customer support and/or survey reply interacons such as email addresses, phone numbers and informaon provided to us that are implicitly or explicitly of a confidenal or private nature.
Informaon legimately acquired from third pares, such as credit informaon, online idenfiers for fraud prevenon, informaon about alleged criminal conduct, sancons data, blockchain data, or other personal data about you that has been submied by a service provider. Public databases or affiliates such as transacon and product use informaon, informaon obtained from public databases, informaon from markeng, adversing or informaon analycs providers.
All personal informaon that you provide to us must be true, complete, and accurate, and you must nofy us of any changes to such personal informaon.
Informaon automacally collected.
In Short : Some informaon, such as your Internet Protocol (IP) address/es and/or browser and device characteriscs, is collected automacally when you visit our Services.
We automacally collect certain informaon when you visit, use, or navigate the Services. This informaon does not reveal your specific identy (like your name or contact informaon) but may include device and usage informaon, such as your IP address, browser and device characteriscs, operang system, language preferences, referring URLs, device name, country, locaon, informaon
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about how and when you use our Services, and other technical informaon. This informaon is primarily needed to maintain the security and operaon of our Services, and for our internal analycs and reporng purposes.
Like many businesses, we also collect informaon through cookies or similar technologies. You can find out more about this in our Cookie Policy: hps://afridax.com/cookiepolicy
The informaon we collect includes:
Log and Usage Data for service-related, diagnosc usage, and performance informaon our servers automacally collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP Address, device informaon, browser type, and sengs and informaon about your acvity in the Services (such as date/me stamps associated with your usage, pages and files viewed, searches, and other acons you take such as which features you use), device event informaon (such as system acvity, error reports, somemes called ‘’crash dumps’’, and hardware sengs).
Locaon Data such as informaon about your device’s locaon, which can be either precise or imprecise. How much informaon we collect depends on the type and sengs of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocaon data and tells us your current locaon (based on your IP address). You can opt out of allowing us to collect this informaon either by refusing access to the informaon or by disabling your locaon seng in your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services
2. HOW DO WE PROCESS YOUR INFORMATION? Personal informaon you disclose to us
In Short : We process your informaon to provide, improve, and administer our Services, communicate with you, for security and fraud prevenon, and to comply with law. We may also process your informaon for other purposes with your consent.
We process your personal informaon for a variety of reasons, depending on how you interact with our Services, including:
To facilitate account creaon and authencaon and otherwise manage user accounts. We may process your informaon so you can create and log in to your account, as well as keep your account in working order.
To send you markeng and promoonal communicaons. We may process the personal informaon you need to send us for our markeng purposes, If this is in accordance with your markeng preferences. You can opt out of our markeng emails at any me. For more informaon, see ‘’WHAT ARE YOUR PRIVACY RIGHTS?’’ below.
To protect our Services. We may process your informaon as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevenon.
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To idenfy usage trends. We may process informaon about how you use our Services to beer understand how they are being used so we can improve them
To save or protect an individual’s vital interest. We may process your informaon when necessary to save or protect an individual’s vital interest such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION? Personal informaon you disclose to us
In Short : We only process your personal informaon when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligaons, to protect your rights, or to fulfil our legimate business interests.
If you are located in the EU or UK, this secon applies to you.
The General Data Protecon Regulaon (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal informaon. As such, we may rely on the following legal bases to process your personal informaon:
Consent. We may process your informaon if you have given us permission (i.e. consent) to use your personal informaon for a specific purpose. You can withdraw your consent at any me.
Legimate Interests. We may process your informaon when we believe it is reasonably necessary to achieve our legimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal informaon for some of the purposes described in order to:
– Send users informaon about special offers and discounts on our products and services
– Analyse how our Services are used so we can improve them to engage and retain users
– Diagnose problems and/or prevent fraudulent acvies
Legal Obligaons. We may process your informaon where we believe it is necessary for compliance with our legal obligaons, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your informaon as evidence in ligaon in which we are involved
Vital Interests. We may process your informaon where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situaons involving potenal threats to the safety of any person
If you are located in Canada, this secon applies to you.
We may process your informaon if you have given us specific informaon (i.e. express consent) to use your personal informaon for a specific purpose, or in situaons where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any me.
In some exceponal cases, we may be legally permied under applicable law to process your informaon without your consent, including, for example:
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– If collecon if clearly in the interests of an individual and consent cannot be obtained in a mely way
– For invesgaons and fraud detecon and prevenon
– For business transacons provided certain condions are met
– If it is contained in a witness statement and the collecon is necessary to assess, process,
or sele an insurance claim
– For idenfying injured, ill, or deceased persons and communicang with next of kin
– If we have reasonable grounds to believe an individual has been, is, or may be vicm of
financial abuse
– If it is reasonable to expect collecon and use with consent would compromise the
availability of the accuracy of the informaon and the collecon is reasonable for purposes related to invesgang a breach of an agreement or a contravenon of the laws of Canada or a province
– If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relang to the producon of records
– If it was produced by an individual in the course of their employment, business or profession and the collecon is consistent with the purposes for which the informaon was produced
– If the informaon is publicly available and is specified by the regulaons
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short : We may share informaon in specific situaons described in this secon and/or with the following third pares.
We may need to share your personal informaon with the following:
– Any organisaon that processes payments you have authorised, offers you support, or in any other way offers you our goods and services
– Any employee of ours
– Banking instuons and other organisaons with which we collaborate in order to
deliver our services and to process payments you have authorised
– Third party service providers for cryptocurrencies (digital assets) when sending
cryptocurrencies across blockchains. This data may also be used by the third party
service provider to examine and handle the pernent transacon
– Businesses and organisaons that offer us services, such as those related to
technological infrastructure, markeng and analycs, and the creaon of websites and
mobile applicaons
– Businesses and groups that help us with idenficaon checking, background checks, and
due diligence. We ulise GloRep (Pty) Ltd to check if the selfie you take while creang your AFRIDAX account corresponds to the picture of you on your Idenficaon Card, as well as ulise their services to run a facial similarity test (liveness check), which compares your image against a video that you submit. Biometric informaon may be among the data gathered from your submissions. You acknowledge that you have read, understood and accepted the GloRep Facial Scan Policy, Privacy Policy, and Terms of Service by creang an account with AFRIDAX
– Our Professional advisors and business partners
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Besides the above excepons, we shall regard your personal informaon as private and confidenal and will not divulge it to any other pares except:
– When we have your consent to do so
– In situaons where we deem it reasonably necessary to do so in order to sasfy any law, rule, regulaon, legal process, or government request (such as when it comes to meeng
tax and AML reporng requirements or responding to requests from law enforcement), to enforce our Terms of Use or other agreements, or to defend the rights, property, or safety of us, our clients, or others
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short : We may use cookies and other tracking technologies to collect and store your informaon.
We may use cookies and similar tracking technologies (such as beacons and pixels) to access or store informaon. Specific informaon about how we use such technologies is set out in our Cookie Noce: hps://afridax.com/cookiepolicy. You may refuse to accept cookies by acvang the seng on your browser which allows you to refuse the seng of cookies, however, if you select this seng you may be unable to access certain parts of our site
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short : We keep your informaon for as long as necessary to fulfil the purposes outlined in this privacy noce unless otherwise required by law.
We will only keep your personal informaon for as long as it is necessary for the purposes set out in this privacy noce, unless a longer retenon period is required or permied by law (such as compliance with our legal obligaons, prevenng fraud, resolving disputes, tax, accounng, or other legal requirements, including AML/KYC compliance or other financial regulatory obligaons).
Our third party service providers may also retain your personal informaon according to their respecve retenon policies.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short : We aim to protect your personal informaon through a system of organisaonal and technical security measures.
Your privacy is very important to us and we are commied to protecng your personal informaon from unauthorised access or use. We have implemented appropriate and reasonable technical and organisaonal security measures designed to protect the security of any personal informaon we process. However, despite our safeguards and efforts to secure your informaon, no electronic transmission over the internet or informaon storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or unauthorised third pares will not be able to defeat our security and improperly collect, access, steal, or modify your informaon. Although we will do our best to protect your personal informaon, transmission of
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personal informaon to and from our services is at your own risk. You should only access the Services within a secure environment. AFRIDAX will address any Data Breaches in accordance with applicable data protecon laws.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short : We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependant’s use of the Services and as such provide consent to this Privacy Policy. If you are under the age of 18 and have not obtained the consent of your legal guardian, please do not provide any personal informaon through our website or services.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short : You may have rights regarding the processing of your personal informaon, depending on the data protecon laws that apply to you.
The majority of the informaon AFRIDAX gathers and the way in which we use it are essenal for us to deliver and enhance the Services we offer to you or to fulfil our legal dues. You may have the following rights regarding the processing of your personal informaon, depending on the data protecon laws that apply to you. If any of the following rights are not provided under applicable data protecon laws in your jurisdicon, AFRIDAX has complete discreon in providing such rights to you.
You may have various rights in relaon to your personal data, depending on the naon or state in which you reside, including the ability to :
– Request a copy of the personal informaon we store about you
– Request a transfer of your personal data in a structured, generally accepted, and
machine-readable format to you or a third party of your choice
– Object to the use of your personal informaon for any purpose, including markeng
– Choose not to allow us to share you personal informaon with our affiliates or other
pares for their markeng efforts or for purposes other than those specified in this
policy
– Request that we update, remove, or limit how we use your personal informaon
If you would like to exercise any of the rights listed above, you are allowed to do so without facing discriminaon, kindly open a support cket. AFRIDAX may take steps to verify your identy before complying with any of your requests to exercise your rights listed below in order to protect your privacy and security. We may decline your request or request addional verificaon informaon if we are unable to verify your identy.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operang systems and mobile applicaons include a Do-Not-Track (‘DNT’) feature or seng you can acvate to signal your privacy preference not to have
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data about your online browsing acvies monitored and collected. At this stage no uniform technology standard for recognising and implemenng DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automacally communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that pracce in a revised version of this privacy noce.
11. INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA
As AFRIDAX is a global organisaon, your personal informaon may be moved to, stored, and processed outside of the country in which you currently reside. As a result, the laws of those other countries may be different from the ones that apply in your own. One or more locaons outside the European Economic Area (EEA) may receive, store, and handle data that was collected there. You hereby expressly consent to the transfer, storing, or processing of your personal data outside of your jurisdicon by accepng this Privacy Policy and providing your personal data.
12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short : You may have addional rights based on the country you reside in.
Republic of South Africa
At any me, you have the right to request access to or correcon of your personal informaon. You can make such a request by contacng us by using the contact details provided in the secon ‘’How can you review, update, or delete the data we collect from you?’’
If you are unsasfied with the manner in which we address any complaint with regard to our processing of personal informaon, you can contact the office of the regulator the details of which are:
The Informaon Regulator (South Africa)
General enquiries : [email protected]
Complaints (complete POPIA/PAIA form5) [email protected] & [email protected]
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short : Yes, we will update this noce as necessary to stay compliant with relevant laws.
We may update this privacy noce from me to me. The updated version will be indicated by an updated “Revised” date ad the updated version will be effecve as soon as it is accessible. We will do our best to nofy you of any significant changes to the privacy noce in the most efficient way, such as posng a noce on our website or applicaon, emailing the address connected to your AFRIDAX account, or both. We encourage you to review this privacy noce frequently to be informed of how we are protecng your informaon. Accessing and/or use of the Services aer the Effecve Date will signify that you have read, understood, accepted, and agreed to be bound by this privacy noce in your individual capacity.
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14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have quesons or comments about this noce, you may contact our Data Protecon Officer (DPO), AFRIDAX representave, by email at [email protected], by phone at 0872651743, or contact us by post:
AFRIDAX (Pty) Ltd
AFRIDAX Representave
Blueberry Office Park, Block D, Unit 25 23 Apple Street, Honeydew Randburg, Gauteng 2170
South Africa
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal informaon we collect from you, change that informaon, or delete it. To request to review, update, or delete your personal informaon, please fill out and submit a data subject access request.
Investing in digital assets (Cryptocurrencies) presents risks of volatility and partial or total capital loss. The information and data on this site is provided for informational purposes only, although it has been compiled from reliable sources. This information does not constitute an offer by AFRIDAX to buy or sell cryptocurrencies and does not constitute advice, inducement or recommendation to invest in cryptocurrencies.